Privacy policy.

‍Privacy & GDPR Policy

Effective Date: May 2018
North Cape Experience – Sjøgata 9, 9750 Honningsvåg
Org. no.: 918 874 283
Contact: booking@ncxp.no

Your Privacy Matters to Us

At North Cape Experience, we are committed to protecting your personal data. As part of the EU, Norway complies with the General Data Protection Regulation (GDPR), which gives you greater control over your personal information and sets strict rules for how businesses like ours handle that data.

What We Collect – and Why

When you book a tour, request information, or subscribe to our updates, we may collect information such as:

  • Name, email, phone number, and address

  • Travel details, reservations, and preferences

  • Payment and billing information

  • Emergency contact details (if needed)

  • Allergies, accessibility needs, or special requests

  • IP address, browser data, and site activity

We only collect what’s necessary to provide, improve, and personalize your experience.

How Your Data Is Used

We use your information to:

  • Confirm bookings and send reservation updates

  • Provide customer support before, during, and after your visit

  • Personalize offers and recommendations

  • Improve our website and services

  • Share essential details with trusted partners (only when necessary to fulfill your booking)

  • Send newsletters or promotional messages (only if you’ve opted in)

You can unsubscribe or request deletion of your data at any time.

Marketing & Communications

If you’ve booked with us, signed up for a newsletter, or requested updates, we may contact you by email, SMS, or phone. We only use your contact details and never share your personal data for third-party marketing.

Every message includes an easy opt-out link. You can also contact us directly to stop all communication or have your data deleted.

Website Tracking & Analytics

We work with Microsoft Clarity and Microsoft Advertising to better understand how visitors use our site. These tools use cookies and tracking technologies to collect:

  • User behavior (clicks, scrolling, page visits)

  • Device/browser info

  • Session recordings and heatmaps

This helps us optimize your experience, improve our services, detect fraud, and tailor advertising.
Read more: Microsoft Privacy Statement

Your Rights Under GDPR

You have the right to:

- Access your personal data
- Correct inaccurate or outdated information
- Request deletion of your data
- Withdraw consent at any time
- File a complaint with the Norwegian Data Protection Authority (Datatilsynet)

To request changes, access, or deletion of your data, please contact us:

North Cape Experience
booking@ncxp.no

Still Have Questions?

We’re happy to help. Contact us any time if you have questions or concerns about your personal data or how we use it.

If you're not satisfied with our response, you can reach out to the Norwegian Data Protection Authority at www.datatilsynet.no.